konica minolta

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Digital Transformation, Feature, Service Strategy

Konica Minolta’s Journey to Remote-as-a-Default

Kris Oldland reflects on the journey Konica Minolta have taken to developing remote-as-a-default approach to service using their own tool AIRe Link

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Digital Transformation, News

Konica Minolta announces global commitment with RealWear for the deployment of AIRe Link on RealWear headsets

The partnership extends Konica Minolta’s use of its acclaimed remote visual support tool AIRe Link on smartphones and tablets for use with award-winning RealWear headsets.

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Feature, Home Page, Analysis, Service Operations

How are customers reacting to Konica Minolta’s remote-first policy?

Martin McClean reflects on how customers have reacted to Konica Minolta’s shift to a remote-first-as-a-default policy

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Digital Transformation, Feature

Why the adoption of remote service began long before the pandemic for Konica Minolta

Why the adoption of remote service began long before the pandemic for Konica Minolta Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland …...

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Digital Transformation, Feature

Konica Minolta on why remote-first became their default

Konica Minolta on why remote-first became their default. Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to discuss their remote-service journey and …...

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Feature, Service Operations, Service Operations, Analysis

How Konica Minolta is fostering a culture of intrapreneurship within the workforce

Martin McClean explains how through a series of dedicated initiatives Konica Minolta is fostering a culture of intrapreneurship within the technician workforce

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Digital Transformation, Feature

Why Konica Minolta decided to turn AIRe Link into a commercially available tool

Why Konica Minolta decided to turn AIRe Link into a commercially available tool Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to …...

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FSM Technology, News

Konica Minolta Selects IFS Cloud to Transform Field Service Management Performance 

IFS, the global cloud enterprise software company, today announces that Japanese multinational technology company Konica Minolta will implement IFS’s Field Service Management software to future-proof its service operations. Konica Minolta …...

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Digital Transformation, Feature

Will remote-first-as-a-default become the de facto approach to service delivery

Will remote-first-as-a-default become the de facto approach to service delivery Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to discuss their remote-service …...

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Digital Transformation, Feature, Service Operations, Service Operations, Editor's Pick

What does the introduction of remote-first mean for service operations?

What does the introduction of remote-first mean for service operations? Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field Service News Editor-in-Chief, Kris Oldland to discuss their remote-service …...

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