Are Field Service Techs Professional Drivers?
In this exclusive debrief session we explore the data from an FSN Research study into the alignment of field service operations and fleet management…
Having conducted an extensive research study hosted between FSN Research and GPS Insight, into the relationship between field service operations and fleet management, Kris Oldland, Editor-in-Chief, Field Service News and Steve Mason, General Manager, Field Service, GPS Insight take a detailed exploration of what the findings mean for the field service industry.
It was a wide-ranging discussion that covered many aspects of the conversation and outlined a lot of insightful data. However, here in this opening excerpt from the full length discussion the two start on what is a critical consideration for field service management leaders to take into account – given how much time they spend on the road, should we consider field service technicians and engineers professional drivers?
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