Having worked together on an exclusive new Field Service News White Paper, Kris Oldland is joined by Martin Knook, CEO, Gomocha to discuss the various layers of knowledge transfer and the art of information…

In this engaging long-form discussion, the two cover a huge range of topics relating to the importance of knowledge transfer, including why developing a culture of continuous learning is key and what technologies need to be in place to make putting the right information where and when it is needed the most.

Here in this excerpt from the full length version of the discussion, the conversation turns to the important role that corporate culture will play in establishing the habit of continuous learning that is so vital for establishing ongoing knowledge sharing, and therefore effective knowledge transfer within an organisation.

This interview is part of the FSN PRO library of premium content but for a limited period it is available on our forever-free subscription tier FSN FREE thanks to our partner on this project Gomocha.