Getting Started With Project Management
As a field service leader you will likely be involved in many projects to drive service efficiencies. In this course we provide you with the fundamentals of project management skills.
Project management is essential to virtually every field—and it requires expert organizational, relationship-building, and strategic-thinking skills.
In this course, you’ll explore the fundamentals of project management, including what a project manager does, what skills are necessary to the role, and how to optimize a team’s potential. You’ll also learn how to develop plans for a successful project and what you should do once the project is complete. By the end of the course, you’ll understand how to get started with project management.
In this course we cover:
- What Is Project Management?
- The Role of a Project Manager
- Strategies for Increasing Team Effectiveness
- The Four Phases of Project Management
- How to Create a Project Plan
- How to Write a Business Case
- Closing a Project
As an FSN Service Leadership course you can expect...
In his role as Editor-in-Chief, Kris speaks to senior service leaders, leading industry focused academics and key solution providers every day and distills the insights he gleans from these discussions into the industry-leading content available on Field Service News.
Prior to his career in publishing Kris was a Quality Service Manager for one of the world’s most iconic hospitality brands and has also developed extensive knowledge in sales, marketing and management across an impressive and varied career working across multiple sectors alongside some of the world’s leading organisations.