Developing a Growth Mindset

Establishing a growth mindset is an important approach for you to master both in terms of your own career as a field service management professional and also in terms of the role you play in developing your team. In this course we outline how and why you should develop a growth mindset. 

Course Description:


Developing a growth mindset allows individuals and companies to realize their potential, increase resilience, and achieve success. A growth mindset can unlock your capacity to learn, grow, and thrive—regardless of your current abilities or skill level.


In this course, you’ll first learn about the differences between a fixed mindset versus a growth mindset. You’ll then explore how a growth mindset can benefit you and your team. Finally, uncover specific strategies to develop a growth mindset—and expand your possibilities. 


In this course we cover: 


  • What’s a Fixed Mindset?
  • What’s a Growth Mindset?
  • Differences Between Mindsets
  • Benefits of a Growth Mindset
  • How to Develop a Growth Mindset
  • Limitations of a Growth Mindset

As an FSN Service Leadership course you can expect...

Picture of Your Course Leader: Kris Oldland

Your Course Leader: Kris Oldland

In his role as Editor-in-Chief, Kris speaks to senior service leaders, leading industry focused academics and key solution providers every day and distills the insights he gleans from these discussions into the industry-leading content available on Field Service News.



Prior to his career in publishing Kris was a Quality Service Manager for one of the world’s most iconic hospitality brands and has also developed extensive knowledge in sales, marketing and management across an impressive and varied career working across multiple sectors alongside some of the world’s leading organisations.


This course includes:

This course is exclusively available for FSN PRO subscribers. Sign up now and access this and all other FSN Education courses plus access to over 140 premium resources.