The Four Stages of Team Development
As a field service leader you are responsible for developing your team – but many field service managers have never had any formal training in team development. In this course we map out four key stages of team development that can help you as you build a team ready for excellence.
Course Description:
As a manager, it’s up to you to bring your team together so that everyone can reach their highest potential. Teams don’t gel overnight. This course will help you facilitate optimal performance—together, as a team.
You’ll learn how to take your team through four development stages—from first meeting to a well-oiled performance machine. Also, discover how to smooth over differences and harness team members’ strengths. By stage four, you’ll understand how the process inspires competent and committed achievement.
As an FSN Service Leadership course you can expect...
- Clear, concise and digestible breakdowns of the topics that remove complexity
- Courses developed by service leaders that have real-world expertise in the course area
- An iterative approach that will build your knowledge quickly and effortlessly as you progress
- Courses that are shaped specifically for service leaders and understand the challenges you face
- Access to your course leader whenever you need it to support you during your learning journey
- Certification towards the FSN Service Leadership program - the industry's first management level certification
Your Course Leader: Kris Oldland
In his role as Editor-in-Chief, Kris speaks to senior service leaders, leading industry focused academics and key solution providers every day and distills the insights he gleans from these discussions into the industry-leading content available on Field Service News.
Prior to his career in publishing Kris was a Quality Service Manager for one of the world’s most iconic hospitality brands and has also developed extensive knowledge in sales, marketing and management across an impressive and varied career working across multiple sectors alongside some of the world’s leading organisations.
This course includes:
- Clear and easily digestible explanations of the critical elements of the topic
- Iterative steps to improve your knowledge quickly and easily
- Access to your course leader to clarify any areas of uncertainty
- FSN Service Leadership Certification
- Learn from anywhere
- Lifetime access to all materials
This course is exclusively available for FSN PRO subscribers. Sign up now and access this and all other FSN Education courses plus access to over 140 premium resources.
