5 Strategies for Managing Scope

As a field service leader you will likely be involved in many projects to drive service efficiencies. One of the key but often overlooked areas of project management is keeping a tight leash on project scope. In this course we outline this concept and show you how to avoid scope creep. 

Course Description:


No matter how much planning goes into a project, teams are bound to struggle if scope goes unaddressed. Scope refers to all the work that goes into completing a project, and it’s one of three primary project constraints along with time and money. Clearly defining your project’s scope will help your team produce the best quality results.


In this course, you’ll learn to define the scope for specific projects. Then, each subsequent lesson will cover an additional aspect of scope management. You’ll also get valuable strategies you can use when the scope you’ve defined spins out of control.


In this course we cover: 


  • What Is Scope Management?
  • Collecting Project Requirements
  • Defining and Documenting Scope
  • How to Create a Work Breakdown Structure
  • Developing Scope
  • Addressing Scope Creep

As an FSN Service Leadership course you can expect...

Picture of Your Course Leader: Kris Oldland

Your Course Leader: Kris Oldland

In his role as Editor-in-Chief, Kris speaks to senior service leaders, leading industry focused academics and key solution providers every day and distills the insights he gleans from these discussions into the industry-leading content available on Field Service News.


Prior to his career in publishing Kris was a Quality Service Manager for one of the world’s most iconic hospitality brands and has also developed extensive knowledge in sales, marketing and management across an impressive and varied career working across multiple sectors alongside some of the world’s leading organisations.


This course includes:

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