We are currently accepting nominations for the 2022 European Field Service Awards which will be open until July 29th 2022. Make your nominations here.
Congratulations with the 2021 winners who are listed below and you can enjoy exclusive interviews with these exceptional leaders in our industry on the buttons below their category.
Field Service Leader of the Year:
Louise is UK Service Director for Baxi and has been at the forefront of their shift towards innovative advanced services.
Rob Heritage, Qcom Outsourcing Ltd, Riccardo Bianchi, Carel, Gregory Cocks, Yamazaki Mazak Ltd, Alan Holt, Fujifilm UK Ltd
Field Service Team of the Year:
Graphic Service Team
An excellent example of tenacity and temerity in the face of extremely challenging operating environments born from true team spirit.
PHS, Ericsson, PSV Glass, MCFT
Best Overall Field Service Solution:
IFS Service Management
IFS has proven to be a fully comprehensive platform while also having a clear vision of the future of field service. With an excellent blend of technological innovation and industry expertise.
BT Enterprise Field Service , Salesforce Field Service, ServiceMax, Frontu
Innovation of the Year
Next-Gen FSM Platform by OverIT
The first solution enabling hands-free vocal debriefing and field-force collaboration, while providing several vertical to efficiently manage, schedule and optimize jobs with the support of Artificial Intelligence.
Ruben Maas FSM Healthcheck (IFS), RealWorld One, IFS Remote Assistance, Microsoft Hololens 2
Pioneers of the Year:
MCFT's bold and innovative lifeboat model was critical to supporting their customers in the food industry at a time when the pandemic had decimated their sector.
Cubic Transportation, JLL Integral, Beckman Coulter
Field Service Engineer of the Year:
Jack Ogden, Beckman Coulter
"During the year the same FSE name was mentioned time and time again – Jack Ogden – and from differing areas… Sales, Technical Support, Service and of course customers"
Joe Jordan, AB Graphic International.