How critical is it our industry embraces leading edge technology?

How critical is it our industry embraces leading edge technology?

In October 2022 Field Service News hosted the second annual European Field Service Awards to celebrate the ingenuity and excellence of our industry. In it’s second year the EFSA received an incredible number of high quality submissions…


In the category of Technology Innovation of the Year there were a number of fantastic nominations submitted by service leaders who had seen the technology drive improvement within their service operation. However, one winner, with a number of compelling nominations from a range of different industry verticals stood out, FLS – FAST LEAN SMART’s FLS VISITOUR solution.


As a follow up to their acknowledgment at the European Field Service Awards, Kris Oldland, Editor-in-Chief, Field Service News spoke with Jeremy Squire, Managing Director UK for FLS – FAST LEAN SMART to discover more about the way they approach working with field service companies and whether he believes our industry will continue to see innovation and excellence through technology in the coming years.


In this excerpt from the full interview, Squire outlines why he believes it is critical that our industry continues to embrace leading edge technology as we look towards continuing disruption and challenge.

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FSN PRO subscription includes access to this interview and hundreds of other resources that can help you in your role as a field service management professional. However, as a celebration of excellence in our industry all European Field Service Awards videos are also available on our FSN FREE subscription tier as well. Log in or subscribe on the button below to watch the full interview now!

 Many congratulations to FLS – FAST LEAN SMART on their acknowledgment as ‘Technology Innovation of the Year’ at the 2022 European Field Service Awards