How will the role of the field engineer evolve?

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Aly Pinder Jr, Program Director of Service Innovation and Connected Products at IDC.

 

Aly is a seasoned expert in the field service industry, technology, and innovation and he always thinks forward and spots the upcoming trends in the industry.

 

During the conversation, the two discuss a wide range of topics related to the evolution of service, the rapid changes, and challenges that occurred during the last year, and what organizations should do to adapt and prepare for the future.

 

In this excerpt from that full interview, the two discuss the importance of the role of the service engineer and how the traditional service delivery positions itself with the mass adoption of remote services.

Want to know more?

FSN Premium subscription includes access to this interview and hundreds of other resources that can help you in your role as a field service management professional. Log in, upgrade or subscribe on the button below to watch the full hour-long interview now!

(Visited 37 times, 1 visits today)
Close
×

Membership Level change

You have selected the FSN FREE membership level.

FSN FREE subscription gives you access to a monthly selection of FSN premium resources, our weekly newsletter, email notifications whenever new resources are published plus exclusive industry discounts - all completely free!

The price for membership is £0.00 now.

Do you have a discount code? Click here to enter your discount code.


Account Information Already have an account? Log in here

LEAVE THIS BLANK

More Information