Having worked together on an exclusive new Field Service News White Paper, Kris Oldland is joined by Martin Knook, CEO, Gomocha to discuss the various layers of knowledge transfer and the art of information…

In this engaging long-form discussion, the two cover a huge range of topics relating to the importance of knowledge transfer, including why developing a culture of continuous learning is key and what technologies need to be in place to make putting the right information where and when it is needed the most.

In this segment from that hour-long, full-length discussion, the two take a moment to look at how valuable utilising asset data effectively can be – particularly for field service organisations as they seek to evolve in these times of mass disruption and continuous challenge.

This interview is part of the FSN PRO library of premium content but for a limited period it is available on our forever-free subscription tier FSN FREE thanks to our partner on this project Gomocha.