The accelerated path of digital transformation in field service
Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field Service News Digital Symposium by Tasker Generes and Bulent Cinarkaya of ServiceNow to discuss how IoT can improve asset management, workforce management and drive customer success.
In this first excerpt from that discussion, the group discuss the accelerated path of digital transformation in the field service sector and what that means for the future of service delivery.
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