We need to rethink training in field service
Field Service News and ServiceNow have recently partnered on an exclusive new white paper “Understanding The Next Phase Of IoT Evolution” and as part of the planning for this paper, Kris Oldland, Editor-in-Chief, Field Service News, was joined on the Field Service News Digital Symposium by Tasker Generes and Bulent Cinarkaya of ServiceNow to discuss how IoT can improve asset management, workforce management and drive customer success.
In this part of the discussion, the group discuss why an effective IoT strategy requires effective buy-in across the entire business at the executive level if it is to succeed.
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Read the exclusive Field Service News white paper ‘Understanding The Next Phase Of IoT Evolution’ now. Available exclusively to Field Service News subscribers.
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