Why servitization naturally creates sustainable field service

Why servitization naturally creates sustainable field service

Sustainability is front of mind for most organisations today. What does this mean for field service operations?


In an insight-packed forty-five minute discussion Kris Oldland, Editor-in-Chief, Field Service News, Justin Konopaske, Director of Industry Solutions and Alex Brenner, Managing Director & Partner at Boston Consulting Group explore how sustainability and field service align and how they are in fact two separate drivers towards the same goal.


In this excerpt from that full discussion, we hear from Brenner as to why the servitization is a very natural driver for the outcomes we would desire to see in a more sustainable approach to field service.

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