How sustainability targets push field service companies to service excellence
In this exclusive debrief session we explore the data from an FSN Research study into the alignment of field service operations and fleet management…
Having conducted an extensive research study hosted between FSN Research and GPS Insight, into the relationship between field service operations and fleet management, Kris Oldland, Editor-in-Chief, Field Service News and Steve Mason, General Manager, Field Service, GPS Insight take a detailed exploration of what the findings mean for the field service industry.
In this excerpt from the full hour-long discussion the two discuss how sustainability initiatives will be playing a huge factor in driving operational service excellence and how fleet management technology will play a significant role in this area.
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Continue your learning:
- READ: More about GPS Insight’s unique blend of field service management and fleet management tools
- CONNECT: With Steve Mason, General Manager, GPS Insight
- READ: The full report discussed in this debrief (requires FSN FREE)
- ACCESS: Over 35 resources on FSM Technology (requires FSN PRO)
- ACCESS: Over 65 resources on Digitalisation in Field Service (requires FSN PRO)
- STUDY: Take the course Communicating Change (requires FSN PRO)
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