The general maturity of field service companies in terms of FSM tech

In this exclusive debrief session we explore the data from an FSN Research study into the alignment of field service operations and fleet management…


Having conducted an extensive research study hosted between FSN Research and GPS Insight, into the relationship between field service operations and fleet management, Kris Oldland, Editor-in-Chief, Field Service News and Steve Mason, General Manager, Field Service, GPS Insight take a detailed exploration of what the findings mean for the field service industry.


However, here in this excerpt from the full length discussion the two explore the findings of the study that outline the general maturity of field service organisations in terms of the FSM technology they are deploying and look at how far along most companies are in terms of their digital transformation.


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