COVID Emergency Sessions: Customer-Centricity is Key (2020)

As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need. 

 

In this session, Nick Frank and Harald Wassermanjoin the conversation, and the group talk about the importance of being customer-centric as we all feel the impact of the global pandemic.

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