COVID Emergency Sessions: Customer-Centricity is Key (2020)

As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need. 

 

In this session, Nick Frank and Harald Wassermanjoin the conversation, and the group talk about the importance of being customer-centric as we all feel the impact of the global pandemic.

The full length video is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month. 

Unlock with FSN PRO

COVID Emergency Sessions: Customer-Centricity is Key (2020)

As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need. 

 

In this session, Nick Frank and Harald Wassermanjoin the conversation, and the group talk about the importance of being customer-centric as we all feel the impact of the global pandemic.

The full length video is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month. 

Unlock with FSN PRO
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