COVID Emergency Sessions: Capacity Planning in a Pandemic (2020)
As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need.
In this session Kris Oldland, Field Service News is joined by Paul Smedley and Phil Anderson from the Forum and the group discuss the work The Forum team have been doing with industry forum members around field planning, particularly exploring how the day to day functions of field service delivery such as scheduling and dispatch are being adapted into a remote working environment.
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Launched in 2013 Field Service News has been at the vanguard of industry news and analysis for the global field service sector for close to a decade. With an unparalleled collection of contributors from across industry, technology and academia FSN is the go to source of information for over 30K industry professionals.
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