COVID Emergency Sessions: Capacity Planning in a Pandemic (2020)
As part of our Field Service News’ Covid 19 Support Channel for field service organisations, Kris Oldland, Editor-in-Chief, Field Service News hosted a series of live discussions with service leaders to help bring the industry together in a time of need.
In this session Kris Oldland, Field Service News is joined by Paul Smedley and Phil Anderson from the Forum and the group discuss the work The Forum team have been doing with industry forum members around field planning, particularly exploring how the day to day functions of field service delivery such as scheduling and dispatch are being adapted into a remote working environment.
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