Bringing together a mix of solution providers, leading analysts and senior field service management professionals Kris Oldland, Editor-in-Chief, Field Service News guided us through a series of voices across the various sections of the panel to see how we may not only just adapt at this tricky time, but perhaps even come out the other side even stronger.

In the first of these sessions he spoke with Jan van Veen, who was able to offer his early insight into the situation having held a number of conversations with senior service leaders within the more Momentum community.