Emergency Symposium: COVID and Field Service (2020)

Bringing together a mix of solution providers, leading analysts and senior field service management professionals Kris Oldland, Editor-in-Chief, Field Service News guided us through a series of voices across the various sections of the panel to see how we may not only just adapt at this tricky time, but perhaps even come out the other side even stronger.




  • Kris Oldland, Editor-in-Chief, Field Service News, 
  • Rajat Kakar, Executive, IBM, 
  • Nick Frank, Managing Partner, Si2 Partners
  • Harald Wasserman, Managing Partner, Si2 Partners 
  • Jan van Veen, Managing Director, moreMomentum, 
  • Gary York, CEO, Help Lightning, 
  • Aly Pinder, Senior Director, IDC, 
  • Bill Pollock, Princiapal. Strategies for Growth
  • Marne Martin, President: Service Management, IFS, 
  • Stacy Epstein, CMO, ServiceMax, 
  • Rich Agostinelli, CEO, ByBox


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