Interview: Making the Blended Workforce an Effective Tool for Delivering Service Excellence. Ft. Chris Jessop, Ideal Boilers (2020)

As part of our series of interviews for the documentary the Blended Workforce and the New Normal Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Adam Gordon, Head of Network Planning & Optimisation at Ericsson about their use of the blended workforce model across their field service operation.

This content are available to all FSN members on our FSN PRO or FSN PRO + memberships. If you are already have a valid membership then make sure you are logged-in to gain access (if you are logged-in you will see a green button below this message).  

Interview: Making the Blended Workforce an Effective Tool for Delivering Service Excellence. Ft. Chris Jessop, Ideal Boilers (2020)

As part of our series of interviews for the documentary the Blended Workforce and the New Normal Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to Chris Jessop, Customer Services Director about their use of the blended workforce model across their field service operation.

This content are available to all FSN members on our FSN PRO or FSN PRO + memberships. If you are already have a valid membership then make sure you are logged-in to gain access (if you are logged-in you will see a green button below this message).  

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