Interview: Importance of Data Flow. Ft. Amit Jain, ServiceMax
Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax as the two discuss the role of asset data in anticipation of a major research study undertaken by Field Service News Research in partnership with ServiceMax.
Areas of discussion include: The granularity of asset data, Is the sharing of asset data correlated with servitization? Can asset data help us become more sustainable? Joining the data of service excellence with asset data, Do we need to connect legacy assets to IoT? Moving asset data across an organisation, The barriers preventing asset data flow, Asset data comes from more sources than just IoT, The tale that asset data can tell is a compelling and important one
Want to know more? Read the latest benchmarking report from Field Service News Research “Impact of Asset Data Flow Beyond the Silo of Field Service Operations” published in partnership with ServiceMax. Find out more here