Interview: The tech to empower our field techs ft. Ben Baum, Durabook
Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben Baum, VP of Americas, Durabook, to the Field Service News Digital Symposium to offer his expert insight into the latest innovations in rugged computing devices.
As we continue to drive deeper into an era of digital transformation, the tools we empower our field service engineers with become ever more important. We need to make sure the computing devices they use as a critical part of their daily workflow are up to the task both in terms of speed and efficiency of their processing power but also are reliable and durable enough to meet the demands of day-to-day life in the field.
With our industry in a key period of flux, it is vital that you as a service leader understand the key trends in mobile computing to make informed decisions when selecting the right devices for your field service team and Baum, with his extensive resume in this area provides a score of insight to help you do just that.
In a wide-ranging discussion, the two discuss:
- Are you buying technology or working with a technology partner?
- Can the devices we give our field techs help us meet sustainability goals?
- The trade between rugged and CPU no longer exists
- What type of customization options can we expect from rugged manufacturers?
- Defending the additional costs of rugged devices
- And much, much, more.
This exceptional discussion is packed full of insights from two key thinkers in our industry and is essential viewing for any field service leader. The full-length, insight-packed discussion is currently available on our forever-free subscription FSN FREE.
This is only made possible thanks to the fantastic support of our partner on this discussion, Durabook – so we would like to thank them for helping drive industry intelligence and excellence.
This interview is available exclusively for FSN PRO/PRO+ members, but thanks to our partner on this project Durabook it is also available for a limited period to those on our FSN FREE membership tier. If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in.
Data usage note: By accessing this content, you consent to the contact details submitted when you registered as a subscriber to fieldservicenews.com to be shared with the listed partner of this premium content, Durabook, who may contact you for legitimate business reasons to discuss the content of this paper.
Interview: The tech to empower our field techs ft. Ben Baum, Durabook
Kris Oldland, Editor-in-Chief of Field Service News, welcomes Ben Baum, VP of Americas, Durabook, to the Field Service News Digital Symposium to offer his expert insight into the latest innovations in rugged computing devices.
As we continue to drive deeper into an era of digital transformation, the tools we empower our field service engineers with become ever more important. We need to make sure the computing devices they use as a critical part of their daily workflow are up to the task both in terms of speed and efficiency of their processing power but also are reliable and durable enough to meet the demands of day-to-day life in the field.
With our industry in a key period of flux, it is vital that you as a service leader understand the key trends in mobile computing to make informed decisions when selecting the right devices for your field service team and Baum, with his extensive resume in this area provides a score of insight to help you do just that.
In a wide-ranging discussion, the two discuss:
- Are you buying technology or working with a technology partner?
- Can the devices we give our field techs help us meet sustainability goals?
- The trade between rugged and CPU no longer exists
- What type of customization options can we expect from rugged manufacturers?
- Defending the additional costs of rugged devices
- And much, much, more.
This exceptional discussion is packed full of insights from two key thinkers in our industry and is essential viewing for any field service leader. The full-length, insight-packed discussion is currently available on our forever-free subscription FSN FREE.
This is only made possible thanks to the fantastic support of our partner on this discussion, Durabook – so we would like to thank them for helping drive industry intelligence and excellence.
This video is available exclusively for FSN PRO/PRO+ members, but thanks to our partner on this project Durabook, it is also available for a limited period only to those on our FSN FREE membership tier.
If you are already a member and cannot see the ‘watch now’ button please make sure you are logged in. If you are not yet a member you can sign up for free either by for or with your LinkedIn on the unlock button below.
Data usage note: By accessing this content, you consent to the contact details submitted when you registered as a subscriber to fieldservicenews.com to be shared with the listed partner of this premium content, Durabook, who may contact you for legitimate business reasons to discuss the content of this paper.
