Research Report: Benchmarking Workforce Management Amongst Service-Centric Companies (2021)

Kris Oldland, Editor-in-Chief, Field Service News is joined by Mark Belenky, CEO Software Outsourcing Solutions and a specialist in workforce management solutions to work through some of the key findings of an exclusive Field Service News Research project that spoke to over 100 service leaders from the field service sector and beyond to understand the key trends in workforce management.

The two discuss a number of key insights revealed from the data including: The key metrics that define workforce management success, How companies are optimising the costs of managing the workforce, What tools and processes are being used for best-in-class workforce management, The true impact of gamification in workforce management

This content is available exclusively for FSN Premium members. Please either log-in or subscribe for access

(Visited 18 times, 1 visits today)

Membership Level change

You have selected the FSN FREE membership level.

FSN FREE subscription gives you access to a monthly selection of FSN premium resources, our weekly newsletter, email notifications whenever new resources are published plus exclusive industry discounts - all completely free!

The price for membership is £0.00 now.

Do you have a discount code? Click here to enter your discount code.

Account Information Already have an account? Log in here


More Information

If you are registering for one of our events please tick the relevant box below so we can email you your attendee information and tickets