Research Debrief: The Changing Face of the Field Service Engineer (2018 )

Exclusive Field Service News Research study from 2018 helps us identify what technologies best-in-class companies are utilizing to empower their field service engineers…   


Kris Oldland, Field Service News, Editor-in-Chief, is joined by ServiceMax Kieran Notter as they explore the findings of our latest research project which looked at the continuing evolution of the role of the field engineer.


This follows on from our exclusive report which outlined the findings of the research which involved input from over 125 field service professionals and digs deep into how field service companies are seeking to engage and empower the field workforce of tomorrow.

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