Think Tank Executive Briefing: Field Service, Mobility and the Cloud (2015)

Having worked closely with ClickSoftware on a detailed research project exploring the use, the benefits and the challenges of implementing Cloud-based field service management systems, Field Service News brought together a panel of senior field service executives to discuss both the findings of this research as well as dig deeper into how their companies viewed the potential of the Cloud in a field service context.


Held in the iconic 30 St Mary’s Axe, affectionately known by locals as the Gherkin, the backdrop to our conversations was the ever-impressive London skyline, inspiring even with the cold, persistent rain beating down outside.


And perhaps what better place to discuss the Cloud than amongst the clouds? In this report, we will explore some of the key points of the day’s discussion. 

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