Video Report: Is data a fundamental building block of service excellence? (2019) › Field Service News

Video Report: Is data a fundamental building block of service excellence? (2019)

This paper is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘read now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month.

We often hear that data is the new oil of the twenty-first century, but does that hold true within a field service context?

In this in-depth session from 2019, featuring Cognito’s David Webb and Dave Bochenski as well as Konica Minolta Head of Direct Service Ged Cranny and presented by Field Service News Editor in Chief Kris Oldland we explore the future of field service and ask just how critical the role of good data analytics will be in the future of field service.

This paper is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘read now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month.

Video Report: Is data a fundamental building block of service excellence? (2019)

We often hear that data is the new oil of the twenty-first century, but does that hold true within a field service context?

In this in-depth session from 2019, featuring Cognito’s David Webb and Dave Bochenski as well as Konica Minolta Head of Direct Service Ged Cranny and presented by Field Service News Editor in Chief Kris Oldland we explore the future of field service and ask just how critical the role of good data analytics will be in the future of field service.

This video is available exclusively for FSN PRO members. If you are already a member and cannot see the ‘read now’ button please make sure you are logged in. Not yet subscribed? Get instant access to this paper and over 130 over resources for just £45/month.

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