Field Service engineers are increasingly reliant upon the mobile tools that they are provided with – so how do we ensure we are giving them the best tools to do their job? 

Kris Oldland, Field Service News Editor-in-Chief is joined by Steve Priestly and Cliff Adams of Xplore Technologies and Bob Ashenbrenner Durable Mobile Technologies for this 2018 video report, as they discuss whether the lines between rugged and consumer devices are blurring, how long companies should be looking to use mobile devices before they become out of date and take a look at Xplore’s new 2-1 and handheld rugged devices the X-Book and the M60.