When we send over data reports you will receive the following data; name, company, industry, job-title, seniority, work email, work phone, country, region and number of field service engineers in the division.

Our audience is generally comprised of Service Directors/VPs of Service so these will form the main bulk of the data you will receive.

If you are on any of our lead-generation you will get access to a dedicated hub page which will have all of your data (as well as assets and campaign plan) available.

During a campaign, data is updated on a bi-weekly basis as standard, although this can be increased to weekly if required. Data from lead-generation activities is contained on a master spreadsheet, which allows you to see where there are opportunities for cross-campaign new touch points.

To comply with GDPR regulations, a password is sent in a separate email.

Technically, sure, but it is not the optimum use of your marketing spend, to be honest. When the demographics you are focussing on become to narrow the most cost-effective route is re-targeting via social.

We (and any magazine or event brand) are more optimally used for either targeting the job role (like you would with us) or the industry (like you would with vertical titles). Although, there will be more wastage in the latter approach. For those on our Partnership Programs, we actually provide a lot of advice on guidance around how to make your marketing spend at large (i.e. not just FSN) work for you to meet your targets.

We can, however, leverage our own regular marketing spending to nudge the campaigns of our Partner Program to help you focus on certain demographics and are always happy to do so within reason.

We limit our content creation campaigns each year to a select number of companies in order to allow us to fully commit to working closely with our partners on delivering market-leading content and providing regular guidance on a monthly cadence call.

We never bite off more than we can chew, and by providing full project management, we are able to manage our workflow effectively for all our partners.

Absolutely! Any content we created for you, you have full global republishing rights and we actively encourage you to leverage this market-leading content as much as you can to ensure you maximise your marketing investment.

Unfortunately, if all physical event places are full, then we won’t be able to offer additional places across the year. We open up booking for these events approximately a year in advance, and you can request to be notified when they open.

You can, however, still take advantage of the traditional advertising services we offer. In addition to this, you can subscribe to our FSN Marketplace emails, where we provide the opportunity for sponsorship of the presentations and papers we produce for our FSN PRO members – which is a great way of aligning your company with industry-leading content.

Short answer, yes. Longer answer, we do so by ensuring that all communication is related to an FSN membership tier and by working within the parameters of Article 6f of the GDPR guidance which refers to legitimate business interests. We are happy to talk you through how our approach complies with GDPR.

It is a condition of working with us that you work within the parameters of our approach.