State of the Field Service Sector

During the Field Service Expo, which took place in Birmingham on 27th and 28th of October, BigChange held a presentation discussing the findings of a major research project that the company has conducted about the state of UK’s field service sector.


Nick Gregory, Chief Marketing Officer at BigChange, discussed how the company has performed a health check of the status of the UK’s field service sector to better understand the impact of the pandemic in the industry, how businesses have fared since COVID-19 restrictions have been lifted and what challenges and opportunities field service organisations are facing today.