Tag: Guest experts

Course, Next Big Idea Club

Daniel Pink on the Science of Perfect Timing

Daniel Pink on the Science of Perfect Timing Daniel Pink wrote When: The Scientific Secrets of Perfect Timing because he wanted to use...

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Course, Next Big Idea Club

David Epstein on Why Generalists Triumph in a Specialized World

David Epstein on Why Generalists Triumph in a Specialized World Specialize early. Commit to a single path. That’s what many of us are...

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Course, Next Big Idea Club

Kate Murphy on the Science of Effective Listening

Kate Murphy on the Science of Effective Listening In You’re Not Listening: What You’re Missing and Why It Matters, author Kate Murphy...

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Course, Next Big Idea Club

Steven Johnson on Farsighted Decisions

Steven Johnson on Farsighted Decisions Most people think they’re fairly skilled at making big life decisions. But in his groundbreaking...

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Course, Service Leadership

Fostering Fearless and Resilient Teams – Featuring Bestselling Author Mollie West Duffy

Fostering Fearless and Resilient Teams – Featuring Bestselling Author Mollie West Duffy As a field service leader you know your teams...

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Course, Service Leadership

Understanding your profit and loss statement

Understanding your profit and loss statement Are you a new service manager and that first P&L has landed on your desk and you have no...

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