Field Service Think Tank Sessions: Service Excellence and Revenue
Exclusive reporting from the inaugural Field Service News Think Tank session
January 25, 2017
Exclusive reporting from the inaugural Field Service News Think Tank session
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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