Drowning in future data lakes or standing on the shoulder of giants?
Drowning in future data lakes or standing on the shoulder of giants? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service …...
Digitalization and Disruption – the beginning of the journey or the end?
Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption …...
Will the introduction of Chief Revenue Officers drive servitization?
Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen …...
The rising importance of sustainability in field service
The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since …...
Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success
Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success Living in an era of risk and instability, it is more important than ever to ensure that the business can …...
Sustainability is more than just CSR
Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second …...
Rethinking the way we work
Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world …...
Think Tank Sessions: Why Customer Success Matters
Think Tank Session: Why Customer Success Matters By pro-actively eliminating potential customer problems and pro-actively fixing those that arise, customer success gives your business a better chance at retaining customers and …...
Is the gap getting bigger laggards and leaders?
Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since …...
Digitization, Digitalization or Digital Transformation?
Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world …...