Think Tank Sessions

Content from the Field Service News Think Tank Sessions

Digital Transformation, Feature, Home Page, Analysis, Think Tank Sessions

Drowning in future data lakes or standing on the shoulder of giants?

Drowning in future data lakes or standing on the shoulder of giants? The #FSN20 is Field Service News’ annual celebration of excellence, innovation and leadership within the global field service …...

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Digital Transformation, Feature, Think Tank Sessions

Digitalization and Disruption – the beginning of the journey or the end?

Digitalization and Disruption – the begining of the journey or the end? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption …...

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Digital Transformation, Feature, Home Page, Think Tank Sessions

Will the introduction of Chief Revenue Officers drive servitization?

Will the introduction of Chief Revenue Officers drive servitization? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen …...

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Digital Transformation, Feature, Think Tank Sessions

The rising importance of sustainability in field service

The rising importance of sustainability in field service The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since …...

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Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success

Think Tank Sessions: Adapting the Organisation to Move Towards Customer Success Living in an era of risk and instability, it is more important than ever to ensure that the business can …...

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Digital Transformation, Feature, Think Tank Sessions

Sustainability is more than just CSR

Sustainability is more than just CSR The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second …...

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Digital Transformation, Feature, Think Tank Sessions

Rethinking the way we work

Rethinking the way we work The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world …...

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Feature, Service Strategy, Think Tank Sessions

Think Tank Sessions: Why Customer Success Matters

Think Tank Session: Why Customer Success Matters By pro-actively eliminating potential customer problems and pro-actively fixing those that arise, customer success gives your business a better chance at retaining customers and …...

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Digital Transformation, Digital Transformation, Analysis, Feature, Think Tank Sessions

Is the gap getting bigger laggards and leaders?

Is the gap getting bigger laggards and leaders? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since …...

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Digital Transformation, Digital Transformation, Editor's pick, Feature, Think Tank Sessions

Digitization, Digitalization or Digital Transformation?

Digitization, Digitalization or Digital Transformation? The world changed in 2020 beyond all recognition. The pandemic brought with it the most significant global disruption we have seen since the second world …...

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