Written by 1:32 pm TOMRA NOTES

Marco-Interview: From Product to Service – ft. Shaun West – 19/06/23

  • it is all about solutions not about man hours and spares and it should includes a transfer of risk.
  • get closer together with the customer – tie up with customer and create a win-win
  • innovation often is driven from customer ideasCould only watch the short video – could not log-in to vimeo.