- it is all about solutions not about man hours and spares and it should includes a transfer of risk.
- get closer together with the customer – tie up with customer and create a win-win
- innovation often is driven from customer ideasCould only watch the short video – could not log-in to vimeo.

Latest Features on Field Service News:
- The Servitization Blueprint: Transformative Technologies for Competitive Advantage
- How Predictive Analytics is Reshaping Aftermarket Loyalty – Forever
- Resource: Strategies for Growth’s field service management benchmarking report 2013
- The Risk Of Revenue Leakage For OEMs
- Will Revolutionary AI-Powered Resource Allocation Work in Field Service?

FSN PRO resource libraries related to this feature:
- Digital Transformation (40 + resources)
- Remote Service Delivery (24 + resources)
- Digital Symposium (50 + resources)
- FSM Technology (24 + resources)
- Servitization and Advanced Service Design (20 + resources)
- Managing a mobile workforce (28 + resources)


Useful Links
Member links
Advertise
Copyright © 1927 Media Ltd 2022