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FSN CrowdThink: Overcoming the Workforce Shortage in Field Service

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to bring forward a series of recommendations for how we can overcome the workforce shortage impacting field service.

FSN Debate: Harmonising Service Standards Across Different Regions

FSN PRO + Discussion Session (Teams Meeting)

FSN Debate sessions revolve around an interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces with opportunity for questions and input from the audience as well. In this debate we will be exploring best-practices for finding consistency in service standards across different regions.

FSN ThinkTank Session: Should Engineers and Technicians Sell?

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News ThinkTank Sessions offer an opportunity for service leaders in our FSN Pro+ membership for an intimate and engaging discussion groups where we can share ideas and best practices and gain the perspectives of other service management professionals from different sectors. In this session, we will be discussing a perennial question in our industry - should field service technicians and engineers sell?

FSN CrowdThink: Building the Next Generation of Service Leaders

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to bring forward a series of recommendations for how we can develop the service leaders of the future.

FSN Debate: Is Servitization A Spectrum?

FSN Debate sessions revolve around an interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces with opportunity for questions and input from the audience as well. In this debate we will be looking at whether servitization should still be viewed as a journey towards outcome-based services or more of a spectrum of advanced service offerings?

FSN ThinkTank Session: Do Sustainability and Field Service Agendas Naturally Align?

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News ThinkTank Sessions offer an opportunity for service leaders in our FSN Pro+ membership for an intimate and engaging discussion groups where we can share ideas and best practices and gain the perspectives of other service management professionals from different sectors. In this session, we will be discussing one of the most pressing topics in all industry at the moment, sustainability - but do green initiatives offer an opportunity or threat to field service organisations?

FSN CrowdThink: Understanding What Our Customers Find Valuable

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to bring forward a series of recommendations for how we can better understand where our customers see value in our service offerings.

FSN Debate: Is Spare Parts Revenue Under Threat?

FSN Debate sessions revolve around an interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces with opportunity for questions and input from the audience as well. In this debate we will be looking at the various threats that are on the horizon to spare parts revenue and if these can be mitigated at all?

FSN ThinkTank Session: Whose Responsibility is it to Train the Service Leaders of Tomorrow?

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News ThinkTank Sessions offer an opportunity for service leaders in our FSN Pro+ membership for an intimate and engaging discussion groups where we can share ideas and best practices and gain the perspectives of other service management professionals from different sectors. In this session, we will be discussing how we develop the field service management leaders of the future? How do we nurture their talents and what are the key traits we should be looking for?

FSN CrowdThink: An Impossible Balance Between Workforce Shortages and Service Expectations?

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to bring forward a series of recommendations for how we can to try to find an impossible balance between increasing customer demands and dramatic workforce shortages.

FSN Debate: What Does Great Service Leadership Entail?

FSN PRO + Discussion Session (Teams Meeting)

FSN Debate sessions revolve around an interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces with opportunity for questions and input from the audience as well. In this debate we will be discussing what great service leadership entails, whether experience in the field is necessary and whether leadership is an inherent skill or one that can be learnt.

FSN ThinkTank Session: Do We Need More Exec-Level Support as Service Becomes a Primary Revenue Driver?

FSN PRO + Discussion Session (Teams Meeting)

The Field Service News ThinkTank Sessions offer an opportunity for service leaders in our FSN Pro+ membership for an intimate and engaging discussion groups where we can share ideas and best practices and gain the perspectives of other service management professionals from different sectors. In this session, we will be discussing if field service has enough gravitas within the executive board?

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