Why telco customers cancel before installation – and how to stop them
We here from the team at ContactEngine, about how to impact of customer cancellations in the telco sector, but there are lessons for all field service sectors…
Mastering the Science of Customer Engagement: Cultivating Brand Advocates and Expanding Reach
Mastering the Science of Customer Engagement: Cultivating Brand Advocates and Expanding Reach In today’s hypercompetitive business...