Understanding that internal and external digital transformation are different

Understanding that internal and external digital transformation are different

Multiple data sources are all reporting the same thing, somewhere between two-thirds and three-quarters of digital transformation projects are failing to deliver the predicted return-on-investment.

 

At the this year’s Field Service Symposium HSO’s Kevin Brown, a digital transformation specialist, hosted a series of Ask Me Anything session across two intense days of conversation.

 

Now in this exclusive Field Service News 45-minute insight-packed interview, Brown outlines the most common themes of those discussions and offers his guidance on avoiding common pitfalls.

 

In this excerpt from the full 45-minute discussion Brown outlines why it is critical to understand that while there may be overlap, the objectives of internal and external digital transformation is different and should be approached with an understanding of objectives through that lens.

Want to know more?

This full 45-minute discussion is available for FSN PRO members and also for a limited period for FSN FREE members, which you can access on the green button below. If you cannot see the button please make sure you are logged in for access this content. 

Not yet subscribed? Instantly unlock this content and a new sample of premium content each month on our forever-free subscription tier FSN FREE. Click the red button below to register now. Some browsers may not support our pop-up registration so if you cannot see the button below click this link instead

GET FSN FREE NOW!

Data usage note: By accessing the premium content on the button above, you consent to the contact details submitted when you registered as a subscriber to fieldservicenews.com to be shared with the listed sponsor of this premium content HSO who may contact you solely for legitimate business reasons to discuss the content of this briefing report.

Continue your learning:

↑
Close