This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.
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If you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link
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Format: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive.
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Duration: One and half hours
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Initial points for consideration:
- How many of the elements of sustainability goals align to best-practices in field service?
- Can field service organisations use the momentum of green initiatives to drive efficiency?
- Some inherent elements of field service will always be carbon generating – can we mitigate these?
- What can we do to incentivise our field engineers to think about sustainability? Do we need to?
- Will ESG scores unfairly impact certain industries and harm field service operations?
- What could the impact of regulation on refurbished parts mean for field service revenues?
- How does servitization and sustainability dovetail?


