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Format: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive.
Duration: One and half hours
Initial points for consideration:
- How many of the elements of sustainability goals align to best-practices in field service?
- Can field service organisations use the momentum of green initiatives to drive efficiency?
- Some inherent elements of field service will always be carbon generating – can we mitigate these?
- What can we do to incentivise our field engineers to think about sustainability? Do we need to?
- Will ESG scores unfairly impact certain industries and harm field service operations?
- What could the impact of regulation on refurbished parts mean for field service revenues?
- How does servitization and sustainability dovetail?