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FSN Debate: Is Servitization A Spectrum?

March 16 @ 2:00 pm - 3:00 pm

This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.
If you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link

 


Format: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief, Kris Oldland with opportunity for questions from the audience.

Duration: One hour

Key questions we will be addressing:

  • Should we view servitization as a spectrum rather than a process that ultimately points to outcome-based service?
  • Has the term servitization become too diluted and lost some meaning?
  • Does servitization look different in different verticals?
  • Is part of the shifting concepts of servitization the result of us moving from customer pull to service provider push?
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Details

Date:
March 16
Time:
2:00 pm - 3:00 pm
Event Category:
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