FSN ThinkTank Session: Do Sustainability and Field Service Agendas Naturally Align?

This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.

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Format: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive.

Duration: One and half hours

Initial points for consideration:

• How many of the elements of sustainability goals align to best-practices in field service?
• Can field service organisations use the momentum of green initiatives to drive efficiency?
• Some inherent elements of field service will always be carbon generating – can we mitigate these?
• What can we do to incentivise our field engineers to think about sustainability? Do we need to?
• Will ESG scores unfairly impact certain industries and harm field service operations?
• What could the impact of regulation on refurbished parts mean for field service revenues?
• How does servitization and sustainability dovetail?