Navigating Inflation Through Field Service Efficiency
Sidney Lara, Service Principal at Aquant, discusses how field service efficiency will be key to navigating our way through inflation and the economic uncertainty ahead.
IFS performance outpaces competitors with 5th consecutive year of double-digit growth
IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.
Selling Service: Inside Philips’ Unconventional Team Structure
Aquant recently spoke with Peter Lee, Senior Manager of Service Sales and Marketing at Philips about on the most effective approach to sales and service.
OverIT names Monica Simeone as Chief Philanthropy Officer
OverIT, a leading Field Service Management software provider, has announced the appointment of Monica Simeone as its new Chief Philanthropy Officer.
Four Service Scenarios: #4 the outcome-centric scenario
We discuss what an outcome-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like
Achieving Work-Life Balance in the Fast-Paced Service Industry: Practical Lessons for Leaders
Aquant recently spoke with Lacey Gigante, Director of Post-Market Surveillance at Integra Life Sciences about how to achieve work-life balance in the service industry.
Four Service Scenarios: #3 the knowledge-centric scenario
We discuss what an knowledge-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like
Four Service Scenarios: #2 the appointment-centric scenario
We discuss what an appointment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like
Skills shortage and recession fears put a halt on digital projects
New research from Studio Graphene has revealed that more than half of UK business leaders believe their companies’ digital platforms fail to stand out against competitors, with almost half ready to invest in making improvements in 2023.
Four Service Scenarios: #1 The Equipment-Centric Scenario
We discuss what an equipment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like
