Loading Events

« All Events

EMEA Session: Making Sure Our Digital Transformation Projects Don’t Fail

June 15 @ 2:00 pm 3:00 pm


This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.

If you cannot see the link to join please make sure you are logged in. If you are not an FSN Pro+ member then you can find out more about joining by clicking this link

Format: A dynamic session where we use the wisdom of the crowd to breakdown some of the most challenging aspects of field service operations into manageable sub-problems. Working in small groups each focused on a seperate sub-problem the task is to identify three key take-aways that can overcome the challenge, before everyone returns to the full session and each group shares there take-aways – allowing everyone to have access to a selection of key ideas that they can put into place in their own organisation.

Duration: One hour

Subset problems we will be addressing:

  • How do we define the internal and external benefits of digital transformation?
  • How can we ensure our engineers do not feel threatened by digital transformation?
  • How do we define success when going through digital transformation?
  • What do we need to communicate to customers about our digital transformation projects?