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US Session: Making Sure Our Digital Transformation Projects Don’t Fail
June 20, 2023 @ 6:00 pm – 7:00 pm
This session is available for FSN Pro+ members only. If you have an FSN Pro+ membership a link will be available to underneath the session description for you to register to the teams meeting and add the event to your calendar.
Format: Intimate discussion group of senior service leaders. We set a broad agenda and respect the experience and insight amongst the group to allow the discussion to move in the direction the group sees as most productive.
Duration: One hour
Subset problems we will be addressing:
- How do we define the internal and external benefits of digital transformation?
- How can we ensure our engineers do not feel threatened by digital transformation?
- How do we define success when going through digital transformation?
- What do we need to communicate to customers about our digital transformation projects?