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Format: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief, Kris Oldland with opportunity for questions from the audience.
Duration: One hour
Key questions we will be addressing:
- What can we do to ensure engineers are not tempted to leave for our competition?
- What can we do to overcome a reducing pool of field workforce talent?
- Is de-skilling the field workforce and relying on technology the answer?
- Should we be refocusing on designing for service and reverse logistics?