Balancing the ‘S’ Equation in SaaS
Balancing the ‘S’ Equation in SaaS FieldAware’s Marc Tatarsky explains what field service companies should expect from the software companies they are working with… The global software market has …...
August 20, 2019
Balancing the ‘S’ Equation in SaaS FieldAware’s Marc Tatarsky explains what field service companies should expect from the software companies they are working with… The global software market has …...
Program Director, Service Innovation & Connected Products, IDC
As Program Director, Service Innovation & Connected Products, Aly Pinder Jr leads IDC research and analysis of the service and customer support market for the manufacturer, which includes topics such as field service, warranty operations, service parts management, and how these service areas impact the overall customer experience.
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