Just 16% of utilities driven by customer experience when adopting software despite rise in cost of living
Yet 76% are actively automating customer experience as crisis ramps UK.
Quora Group Grows with BigChange Field Service Management
A leading provider of mechanical and electrical building services says a new job management system is helping it to win more business. Founded in 2005, Quora Group works nationwide with …...
IFS named Leader in IDC MarketScape for FSM for Utilities
IFS, the global cloud enterprise software company, today announced that it has been positioned in the Leaders Category in the IDC MarketScape: Worldwide Field Service Management Solutions for Utilities 2022 …...
SGN targets £1 million savings with improved driver behaviour
UK gas distribution company SGN expects to save about £1million by implementing a driver performance improvement programme across its 2,000-strong fleet. SGN, the gas utilities company which operates across the …...