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Format: An interactive Q&A with a panel of subject matter experts discussing the most prevalent challenges and opportunities the field service sector faces. The session will be hosted by Field Service News Editor-in-Chief, Kris Oldland with opportunity for questions from the audience.
Duration: One hour
Key questions we will be addressing:
- Does embracing servitization mean accepting we will be cannibalising our spare part revenue?
- Did the pandemic expose the inherent risk in adopting a centralised/globalised parts logistics approach?
- Is it possible to effectively combat third-parties replicating our spare parts?
- Is the increase in last-mile delivery making costs for parts logistics more challenging than ever?
- What threat does sustainability regulation around refurbished parts pose to service revenue?
