Making Servitization Work
Making Servitization Work Understanding the why of servitization is on the surface a relatively easy task. However, get a firm grip on the...
What is Driving the Move to Servitization
What is Driving the Move to Servitization Given the challenges in both implementing and selling servitization based strategies (both...
Selling the Concept of Servitization
Selling the Concept of Servitization Perhaps the biggest hurdle companies face when it comes to innovation is convincing others, especially...
Why Workforce Measurement (Really) Matters Now
Why Workforce Measurement (Really) Matters Now You can’t manage what you don’t measure. It is an oft-repeated phrase amongst management...
Volta Trucks calls for greater ambition in the UK Government Transport Decarbonisation Plan
Volta Trucks has issued a guarded welcome to the publication of the UK Government’s Transport Decarbonisation Plan, but has called for a greater level of ambition to tackle the climate and air quality emergency faced by the environment.
White Paper: The Service Leader’s Guide to Workforce KPIs
White Paper: The Service Leader’s Guide to Workforce KPIs (2020) The service landscape is facing a dramatic transformation that...
Reframing the Service/Product Conversation
Reframing the Service/Product Conversation The dichotomy between sales and service is changing beyond recognition. However, we must...
The Multiple Challenges of Servitization
The Multiple Challenges of Servitization It is of course a massive understatement to say that servitization is a challenging strategy for...
Now is the Time for Strong, Decisive Leadership
Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a new normal that was...
Mental Health: Understanding the Change Curve we are all Going Through
We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play;...
