Feature, Service Leadership

A Challenge Greater Than Anything We’ve Known

While the hope of a V-shaped dip in the economy is still a possibility, we cannot underestimate the sheer magnitude of the economic impact...

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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Service Leadership

Five P’s to Post-Covid Service Resilience

Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their...

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News

Aquant Produces Covid-19 Resilience Hub

Aquant has created a content hub which includes webinars, virtual roundtables, and other ways for the service industry to connect.

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Feature, Service Leadership

A Prescription for Field Service Leaders

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus...

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Feature, Service Leadership

5 Considerations for Building an Adaptive Culture

In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...

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Digital Transformation, Feature

Why Artificial Intelligence in Field Service is Dependent on People

Why Artificial Intelligence in Field Service is Dependent on People So far in this series of excerpts from a white paper recently published...

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Digital Transformation, News

Learn How Smart Care is Transforming Service Delivery Strategies for the New Normal

In the April 28 webinar hosted by Aquant and the Service Council, Gyner Ozgul, Senior Vice President of Operations at Smart Care Equipment Solutions talks about how his organization is changing the way they do business by empowering its workforce to make better decisions.

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Digital Transformation, Feature

Why Knowledge Transfer is Failing in Field Service

Why Knowledge Transfer is Failing in Field Service In our previous article in this series of excerpts from a recent white paper published...

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Feature, Service Leadership

From Chaos to Resilience

As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…

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