Author: Gomocha

News, Service Strategy

Gomocha Launches New Website

Known for its white glove service, a new user-friendly website was overdue.

Read More

Feature, Home, Service Strategy

Four Service Scenarios: #4 the outcome-centric scenario

We discuss what an outcome-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

Read More

Feature, Home, Service Strategy

Four Service Scenarios: #3 the knowledge-centric scenario

We discuss what an knowledge-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

Read More

Feature, Service Strategy

Four Service Scenarios: #2 the appointment-centric scenario

We discuss what an appointment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

Read More

Feature, Service Strategy

Four Service Scenarios: #1 The Equipment-Centric Scenario

We discuss what an equipment-centric service scenario, one of four that Gartner outlines as dominant in field service, actually looks like

Read More
Close